Applying for an account

    • To sign up for a new wholesale account, please fill out the short application here [wholesale link]. We will process your application in one business day, if you do not receive confirmation of your account please call or email us.
    • If you are located in the state of Colorado we require your tax ID number in order to not be charged sales tax on your order. You may set up your account without one, however you will be charged sales tax until a number has been provided.

Pricing

  • We do not have minimum order requirements, however, we do offer tiered discounts beginning at 50 pieces within the same fabric and gender (for example, 50 mens’ bamboo) You may mix and match colors/sizes within that quantity.

Shipping

    • For same-day shipping, orders must be placed by 11am Mountain time. All orders received after 11am will go out the next business day. The ONNO Warehouse is closed on the following holidays:
      • New Year’s Day
      • Good Friday
      • Easter Monday
      • Memorial Day
      • Independence Day
      • Labor Day
      • Thanksgiving Day
      • Christmas Eve
      • Christmas Day
    • Domestic orders ship via UPS, International orders ship via DHL Express. We find these to be the fastest, least expensive shipping methods. If you would like to arrange a different option. Or to pick up from our Denver warehouse, please call or email us.
    • For large orders (more than 700 shirts) Freight Shipping is the best way to deliver your order. Please contact us to arrange this.
    • We are able to ship directly to your screen printer. Please provide their information in the “ship-to” fields at checkout.

Returns

    • Please carefully check all orders before printing. Once you have accepted delivery of an order, it is your responsibility to ensure accuracy. If you’re shipping directly to your printer, please contact them to go over your order. Once a shirt is printed, we cannot accept returns or issue refunds. We work hard to make sure your order is right before it leaves the warehouse, but we’re people and we make mistakes. If there is a defect or discrepancy in your order, please contact us right away and we will get you the correct items as quickly as possible!

Screen printing

    • ONNO does not do any printing, but we are happy to help you find a printer. We recommend a ‘Contract Printer’, they will allow you to purchase your own shirts for printing. Some other types of printers will only allow you to buy shirts from them, and their prices tend to be higher. Here is a sample of what you should expect to pay from a contract printer: